Crestwood Community school

Case Example: Crestwood Community school

We have a variety of strategies to support pupils and engage with parents and carers around mental health and wellbeing.

All staff have up to date training on how and where to refer a pupil they feel has an additional need. Any member of staff noticing a concern will in the first instance notify the relevant Head of Year who can then refer to our internal pastoral team, school counsellor or outside agency as deemed necessary.

We are successfully engaging parents and carers through various means. All staff are actively encouraged to make regular phone calls home sharing positives and negatives of their child’s day in school. This helps to build a positive relationship so when we have any concerns we wish to share it is easier.

We are also lucky to have a headteacher who understands the importance of supporting the whole family. With this in mind we have a Home School Link worker who offers parenting courses, 1:1 support and is able to signpost or refer to other agencies when needed.

Crestwood offers good all round support for students and their families and this involves taking pupils and their family to appointments when transportation is difficult. We are happy to, and often do, go that extra mile.

Create an account and login to access and update your personalised 5 Steps action plan

New or Existing user Register or Login

More information about 5 Steps and easy to follow instructions

User Guide

Find out more about our trainings for Schools and FE Colleges


Schools that successfully implemented the 5 Steps Framework

Practice Examples

Access videos and materials from our 5 Steps seminars



Our use of cookies

We use necessary cookies to make our site work. We’d also like to set optional analytics to help us improve it. We won’t set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page

Necessary cookies

Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

Analytics cookies

We’d like to set non-essential cookies, such as Google Analytics, to help us to improve our website by collecting and reporting information on how you use it. The cookies collect information in a way that does not directly identify anyone. For more information on how these cookies work, please see our Cookies page. If you are 16 or under, please ask a parent or carer for consent before accepting.